REFUND & RETURN POLICY

✅ REFUND & RETURN POLICY

Last Updated: {Add Date}

At SEEMAHANDICRAFTS, we take pride in providing high-quality products. Please read our return and refund guidelines carefully.

1. Eligibility for Return

We accept returns only if:

You received a wrong, defective, or damaged product.

You contact us within 48 hours of delivery with photos/videos of the issue.

The product is unused, unwashed, unaltered, and in original packaging.

We do not accept returns for:

Size issues (unless size exchange is available)

Color variations due to lighting/mobile display

Customized or made-to-order items

Clearance/discounted sale products

2. Exchange Policy

Exchanges are available only for size issues, and depend on stock availability.

Customers must inform us within 48 hours of delivery.

Exchange shipping charges may apply.

3. Refund Process

Refunds are provided only in cases of:

Wrong item shipped

Damaged product

Defective product

Refund Method:

Refunds will be processed to your original payment method or via UPI/bank transfer.

Refund Time:

5–7 business days after the item is received and inspected.

4. Order Cancellation

Orders can be canceled only before shipping.

Once shipped, cancellations are not allowed.

5. Non-Delivery Due to Customer

If the parcel is returned due to:

Incorrect address

Customer unavailable

Phone not reachable

Order refusal

Then reshipping charges will apply. Refunds in such cases are not applicable for COD orders.

6. Contact for Returns

Email: info@seemahandicrafts.com
WhatsApp: 9079927113