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Last Updated: 01-12-2025
This Shipping Policy applies to all orders placed within India through our website.
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
During festivals or sale events, processing may take longer.
Estimated delivery time after dispatch:
Metro Cities: 3–5 business days
Non-Metro Cities: 4–7 business days
Remote/Interior Locations: 5–10 business days
Delivery time may vary depending on courier service, weather conditions, and your PIN code.
Shipping charges are calculated at checkout based on your delivery location and order weight.
Free shipping may be available for orders above a specific value (if applicable).
COD orders may include an additional handling fee (if applicable).
COD is available only on eligible PIN codes.
In some cases, order confirmation by call/WhatsApp may be required.
Fake or refused COD orders will result in blocking COD service for future orders.
Once your order is shipped, you will receive a tracking number via SMS/Email/WhatsApp.
Tracking may take 24–48 hours to get updated by the courier.
We ship orders using trusted courier partners such as:
Delhivery
Blue Dart
DTDC
Ekart
XpressBees
Ecom Express
The courier is automatically selected based on your location for fastest delivery.
Please ensure your address, phone number, and PIN code are correct.
Incorrect or incomplete addresses may delay delivery.
If the parcel returns due to incorrect details, reshipping charges will apply.
The courier will make 2–3 attempts to deliver the parcel.
If the customer is unavailable or unreachable:
The parcel may be returned to us
Re-shipping charges will apply for sending again
Delivery may be delayed due to:
Weather issues
Festivals and holidays
Courier transportation delays
Natural calamities
Strikes or containment zones
We are not responsible for delays caused by courier partners.
If your package arrives in damaged, opened, or tampered condition:
Do NOT accept the parcel, and
Immediately take photos/videos and notify us within 24 hours.
We will coordinate with the courier for a resolution.
If an order is:
Refused by the customer
Not accepted
Address found incomplete
Phone unreachable
Returned to origin (RTO)
Then:
Prepaid order shipping fees are non-refundable
COD orders will not receive refunds
Re-delivery will require additional shipping charges
For any queries about shipping or your order status:
Email: info@seemahandicrafts.com
Phone/WhatsApp: 9079927113
Business Hours: 24 HOURSÂ